Reduce your cost of care by fixing...
Cost of Care & Avoidable Claims
Reduce avoidable claims and cost of care caused by missed care gaps, manual monitoring, and slow response. Aurora automates member intervention with configurable triggers, routes incident reports straight to your care hub staff, and keeps members engaged through their own health monitoring app, all in real time.
The Challenge
Rising Cost of Care
The result is unmanaged chronic conditions and missed care gaps driving avoidable ER visits and readmissions, turning preventable health issues into your costliest claims.
Reactive Care Management
The result is care teams finding out a member's health is declining only after it's already an emergency, turning care management into damage control instead of prevention.
Fragmented Member Data
The result is member health signals scattered across apps, provider notes, and manual logs, forcing care coordinators to piece together context before they can even act.
Understaffed Care Teams
The result is care coordinators manually monitoring every member's status, when only a fraction actually need attention, burning staff hours on members who are fine while at-risk members wait.
How we do it
Intervention Management
Aurora continuously and automatically monitors member wellness data against configurable triggers. When a member's data crosses a threshold that needs attention, a missed medication, a concerning symptom trend, a lapsed check-in, Aurora automatically opens an incident report and routes it to your care hub, with no manual monitoring required. Staff pick it up from a prioritized queue, act on it, and every step is logged for audit and compliance.
Patient Monitoring App
Members track their own health day to day through the companion app, medications, symptoms, and wellness check-ins in a few taps. That steady stream of self-reported data is what feeds Aurora's triggers, so problems surface from the member's actual day-to-day experience, not just their last claim or appointment, meaning fewer members fall through the cracks between visits, and lower downstream cost of care.
Built-in Compliance Engine
Aurora uses a privacy-first architecture where data remains encrypted and never exposed to third parties without explicit member-triggered sharing. Built-in HIPAA and GDPR alignment ensures compliance is maintained by design, not manually enforced. Every data action is automatically logged, structured, and audit-ready, removing the need for error-prone manual compliance workflows and reducing regulatory overhead significantly.
AI-Powered Operational & Clinical Intelligence
Aurora replaces retrospective reporting with live care execution. Our clinical engine, Compass, continuously analyzes automated member signals to predict and stratify rising risk in real time. Simultaneously, our workflow engine, Halo, automatically triages incoming tasks, assigns dedicated human ownership, and enforces strict resolution deadlines—reducing administrative burden while ensuring zero dropped handoffs.
Privacy-First Data Sovereignty
Robust encryption with a member-led Opt-In model and private AI architecture that ensures no third-party data access, simplifying HIPAA and GDPR compliance while keeping member data fully under member control
Beyond Health Plans: Vertical Expansion
Chronic Care Management (CCM)
Give care teams a 'Digital Front Door.' Instead of waiting for the next appointment, Aurora's triggers open an incident report and alert your care hub in real time when a member's symptom or wellness trend signals a flare-up, so staff can step in before it becomes a costly claim.
Risk & Cost-of-Care Analytics
Insurers get visibility into member risk and intervention effectiveness before it shows up in claims. Aurora's standardized, audit-ready incident and intervention records support risk adjustment, quality reporting, and cost-of-care analysis, without a separate manual reporting effort.
Outbreak Management
Stand up member monitoring fast when a health event demands it. Configure triggers around symptom patterns or exposure risk, automate incident creation the moment a member reports a concerning signal, and coordinate outreach through the same care hub workflow, without building new infrastructure under time pressure.
Privacy-First Architecture
Shifting Agency to the Member, Reducing Institutional Liability
The traditional data collection model forces organizations to take full "custody" of raw member data, creating significant regulatory liability and ethical hurdles. Aurora flips the script. Aurora operates on a Permission-Based Synthesis model. Data remains private and encrypted within the Heylixir app until the member explicitly triggers a Data Sharing Report (DSR)
Member Agency
Members maintain 100% ownership of their data. They choose what to share, when to share it, and who can see it
Reduced Institutional Liability
Because the transfer is member-initiated, your organization moves from being a 'Data Capturer' to a 'Data Recipient.' This significantly lowers the barrier for compliance review and data governance approval
Ethical Alignment
Aurora aligns with the 'Right to Portability' under GDPR and the 'Patient Access' mandates of HIPAA, ensuring your program is future-proofed against evolving privacy laws
More On Our Security
Explicit Opt-In (for members)
Simplifies member consent management and 'Right to Withdraw' data-sharing protocols
End-to-End Encryption
Data is encrypted at rest and in transit; Aurora never 'sees' unmasked data without authorization
Audit-Ready Logs
Every DSR generation is logged, providing a clear chain of custody for regulatory audits
Data Handling Flexibility
Organizations have the option to synthesize and export data to internal systems, then purge from Aurora to minimize data footprint
FAQ
Frequently Asked Questions
Have a question about Heylixir? Here are some answers to some of the most frequent questions you may have.